This Privacy Policy was last updated on February 19th, 2021.
Bitglass, Inc. (referred to herein as “Bitglass,” “we” or “us”) recognizes that your privacy and the protection of your personal information is important to you and we are committed to protecting your privacy. This Privacy Policy describes the measures taken by us to protect your privacy in connection with your use of the www.bitglass.com website (the “Site”) and the services available through the Site (the “Services”) and is intended to inform you of our practices and policies regarding the collection, use and disclosure of information that you provide to us through the Site, including Personal Data (as defined below). This Privacy Policy is incorporated into the Bitglass Subscription Agreement and Terms of Service available at www.bitglass.com/terms_of_use , which govern your use of the Site and the Services.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR SITE OR THE SERVICES OR BY SUBMITTING DATA THROUGH THE SITE OR IN CONNECTION WITH THE SERVICES, YOU ACCEPT AND AGREE TO THE TERMS OF THIS PRIVACY POLICY AND EXPRESSLY CONSENT TO THE PROCESSING, USE AND SHARING OF YOUR DATA (INCLUDING PERSONAL DATA) AND OTHER INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS POLICY.
Types of Information Collected
Purposes of Information Collection - Uses and Disclosure
How your information is protected:
We protect the security of the personal information you provide. Personal information we collect is stored in password-controlled servers with limited access, and we carefully protect this information from loss or misuse, and from unauthorized access, disclosure, alteration, or destruction in accordance with industry standards. Unfortunately, no data transmission over the internet or any wireless network can be completely secure. Although we use commercially reasonable measures to protect the security of data transmitted to us, we cannot guarantee the security of any information transmitted to or from the Site and are not responsible for the actions of any third party that may obtain unauthorized access to that data.
Updates to this Privacy Policy:
We may occasionally update this Privacy Policy. When we do, we will also revise the “last modified” date at the top of the Privacy Policy. If the changes to the Privacy Policy are significant, we will notify you by sending a notice to the primary e-mail address specified in your account, by sending a notice to Your Administrator, or by placing a prominent notice on the Site. Modifications to this Privacy Policy may affect our use of Personal Data, Payment Data and Company Data that you provided to us prior to such modifications. The modified Privacy Policy will be effective immediately when posted to our Site. If you do not wish to permit such changes in our use of your Personal Data, Payment Data or Company Data you must notify us immediately that you wish to deactivate your account with us. It is your responsibility to periodically review this Privacy Policy to stay informed about how we are using and protecting the personal information we collect and what changes, if any, we have made to the Privacy Policy. Your continued access to or use of the Site, or submission to us of data and other information, constitutes your acceptance of and agreement to the modified Privacy Policy.
Merger or acquisition:
In the event that we merge with or into, or are acquired by, another entity or substantially all of the business or assets related to the Bitglass Site are acquired by another entity, all customer information, including Personal Data, Payment Data and Company Data that we have collected will likely be transferred to such entity. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of us or the assets related to the Site and/or the Services may continue to process your Personal Data, Payment Data and Company Data and other information as described in this Privacy Policy, as may be modified from time to time.
Third party links:
In an attempt to provide you with increased value, we may include third party links on the Site. These linked sites have separate and independent privacy policies. This Privacy Policy only covers our Site and does not cover any other website. We therefore have no responsibility or liability for the content of these linked sites, the activities of their owners and operators, or the use or disclosure by them or others of any information you provide to them. Nonetheless, we seek to protect the integrity of the Site and welcome any feedback about these linked sites (including if a specific link does not work). We encourage you to review the privacy policies of each website that you visit.
Voluntary sharing of information on the Site:
You understand that when you post or transmit content or information, including Personal Data and Company Data, to publicly accessible portions of the Site (including forums, chat rooms and bulletin boards) or to other Site users, that such content or information will be made available to other parties who then may collect and use or further disclose such content or information. We have no obligation with respect to information, including Personal Data, Payment Data and Company Data, that you post to publicly accessible areas of our Site or with respect to how other parties may use or disclose information that you transmit or make available to them.
Your ability to access and edit your Personal Data:
You have the ability to view and edit the Personal Data that you provide to us by accessing and editing the profile under your password-protected account. We encourage you to promptly update the Personal Data previously provided to us if it changes. When updating your Personal Data, we may ask you to verify your identity before we can act on your request. We may reject requests that are overly broad or unduly burdensome or that violate the privacy of others. In circumstances where we can provide access and editing, we will do so for free unless it would require a disproportionate effort on our part in which case we reserve the right to assess an appropriate fee to perform the request. Even though you edit your Personal Data, we may keep a copy of the prior version(s) for our archives.
Your choices regarding our collection, retention and use of your Personal Data; requests for deletion of your Personal Data:
You can always choose not to provide personal information, although you may be prevented from using all or portions of the Site or Services by making that choice. You can opt out of our promotional or marketing e-mails at any time by clicking the unsubscribe link at the bottom of any such promotional or marketing e-mail or by sending an e-mail indicating your desire to opt out of such future promotional or marketing e-mails to privacy@bitglass.com. You cannot opt out of administrative or transactional e-mails. If you do not want us to use your Personal Data to allow third parties to personalize advertisements we display to you or if you do not want us using your Personal Data for a purpose that is materially different from the purpose(s) for which it was originally collected (as described in this Privacy Policy) or subsequently authorized by you, please send an e-mail with that request to privacy@bitglass.com. You may set your browser, and/or browser add on, to block cookies, including cookies associated with the Services, but you should be aware that our Services, or a portion thereof, may not function properly if your cookies are disabled. You may request deletion of your Personal Data by contacting us at privacy@bitglass.com, but please note that we may be required by law or otherwise to retain this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). Note also that if we do delete such information, you may be prevented from using any services for which that information was required and such deletion likely will be limited to removing the information from our active database, allowing us to retain the information in our archives.
Children:
Protecting the privacy of children is very important to us. The Site and the Services are not intended or directed to persons who are minors (typically persons under the age of 18, depending on where you live) and we do not intentionally collect Personal Data or other information from minors. By setting up an account on the Site, a user represents to us that he or she is not a minor. If we obtain actual knowledge that a user is a minor, we will take steps to remove that user’s Personal Data from our databases.
International Data Transfers
We use a variety of legal mechanisms to help ensure that your rights and protections follow personal data transferred from the EEA and Switzerland to countries that have not been determined by the European Commission to have an adequate level of data protection. These mechanisms include data processing agreements which include standard contractual clauses approved by the European Commission, your consent and the EU-US and Swiss-US Privacy Shield, as further described below.
We comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Bitglass has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
The types of data we are collecting under the EU-US and Swiss-US Privacy Shield, the purposes for which each such type of data is being collected and used, and the types of third parties to which we may disclose such information (and the purposes of such disclosure) are set forth above in this Privacy Policy.
Please note that we may be required to disclose your personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
You have rights, as set forth above in this Privacy Policy, to access, edit and have deleted your personal information. The choices and means offered you for limiting use and disclosure of your personal information are set forth above in this Privacy Policy.
Notwithstanding any language to the contrary in this Privacy Policy, in cases of onward transfer to third parties of personal information of EU and Swiss individuals received pursuant to the EU-US and Swiss-US Privacy Shield, Bitglass is potentially liable.
In compliance with the US-EU and Swiss-US Privacy Shield Principles, Bitglass commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Bitglass at us using the contact information below.
Bitglass has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
California Residents:
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request by contacting us using the contact information below.
To learn more about your California privacy rights, please visit https://oag.ca.gov/privacy/privacy-laws.
Contacting us:
We would like to receive your comments and questions about this Privacy Policy. Please address comments, requests, questions or complaints to:
Bitglass, Inc.
Attention: Privacy Complaints
675 Campbell Technology Parkway Suite 225
Campbell, CA 95008
e-mail: privacy@bitglass.com