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Next-Gen CASB Blog

The Faces Behind the Next-Gen CASB: Jessica Hartono

By Jessica Hartono | August 6, 2018 at 5:20 AM

Jessica CASB

In this blog series, The Faces Behind the Next-Gen CASB, we will be interviewing Bitglass employees from different departments within the company. We want to show you what it's like to work for the Next-Gen CASB. In this post, we will hear from Jessica Hartono. Read on to learn more!

What do you do at Bitglass?

I am a DevOps Engineer. I manage our production and trial environments along with other testing environments we have. That means that I monitor the health of services and instances and investigate misbehaving systems. Most importantly, I use scripts to automate several complex tasks.

What does your average day look like?

In the morning I catch up on emails as we get tons of monitoring emails in Ops. After that my day to day varies. It can involve deploying software to trial or prod or fixing dev machines and going over bugs that need to be worked on. Those bugs also vary from simple fixes to complex optimization projects that can help the company over the long term.

Why did you join the company?

I came into the working world not knowing what exactly I wanted to do with my degree, and I was given the opportunity to explore this new "hot" field – cloud security. My mentors encouraged me to pursue DevOps because I had indicated an interest in tinkering and solving puzzles, and here we are two years later.

What is your favorite part of your job?

My favorite part of the job is exploring new technologies that I have never seen or heard of before. Trying to figure out if that technology would fit into our structure or if it would improve our processes is fascinating. Solving these sorts of challenges can drive people mad, but the satisfaction I get when I find a solution is a great reward.

What is it like to work with your team?

My team is great. I have a great manager who looks after the team really well. He allows us to dive deep into things that we're interested in. I also have two great coworkers who are willing to help and fix problems with me.

What is Bitglass' culture like?

We're pretty big on collaboration – it's easy to ask anyone anything.

What's your favorite thing about Bitglass?

The Friday beer bash! Well, the gaming part of it more than the beer, but the beer doesn't hurt. Several of us in engineering take over a conference room and bring in our consoles and play a bunch of different games. It's a sort of bonding experience. When someone gets super competitive, friendships can become strained for a moment, though that has yet to happen.

Do you have any advice for people pursuing a career in your line of work?

The first few months will be hard, especially when you know nothing. Having someone there to explain how things work at a high and low level will help a lot. So find yourself a great mentor.

Throughout your travels, what has been your favorite place to visit and why?

Not sure if I can pinpoint a favorite place. I feel like every place is distinct and difficult to compare. I will say that Barcelona, Spain is one of the memorable place for me because of jamon – Spanish ham. My friend and I ate a little too much Jamon Iberica. I'm currently in possession of some Jamon Iberica here in the U.S. so if anyone needs a bit, you know who to contact ;)

Check out our careers page and request a demo to see the Next-Gen CASB in action.

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