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Total Cloud Security Blog

Don’t Take Our Word for It – Listen to Our Customers

By Juan Lugo | March 18, 2020 at 5:00 AM
Voice of the Customer
Gartner’s Voice of the Customer series (which to date (since October 2015) has featured well over 320,000 reviews across more than 330 markets), has played a key role in educating organizations about the tools that they are considering deploying. We believe it provides IT teams with in-depth and unbiased evaluations from real customers so that they can select the solutions that are the best fits for their organizations. The latest market to be added to Gartner’s collection is that of cloud access security brokers (CASBs).

CASBs are visibility and control points for data that has gone off premises and into a variety of cloud applications and devices--where traditional tools like firewalls are of little help. According to original Bitglass research, cloud adoption is currently at an average of 86% across all industries. This means that the need for CASBs is at an all-time high. Fortunately, Gartner’s Voice of the Customer for CASB features 11 solutions with a total of 578 reviews and ratings (in the 12-month period ending 31 January 2020). We believe that Bitglass, a Leader in Gartner’s 2019 Magic Quadrant for CASBs, is well reviewed in the document.

In our understanding, the research piece contains real customer attestations about the exceptional capabilities within Bitglass’ product suite, as well as the customer support team and its overall service quality. This demonstrates Bitglass’ value in that its solution provides comprehensive protections and is simple to deploy and maintain. At Bitglass, we are all about our customers succeeding. That means that advanced technology as well as deployability, usability, and customer experience are all absolute imperatives for us.Download the report to learn what Bitglass’ customers have to say about the Next-Gen CASB.

 

Download the Report

 

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.Gartner Peer Insights ‘Voice of the Customer’: Cloud Access Security Brokers

 

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